The Dermot Company (“Dermot,” “we,” “our,” or “us”) respects the privacy of our websitevisitors, applicants, residents, guarantors, brokers, and guests, and we are committed toprotecting privacy through this policy (the “Privacy Policy”). This Privacy Policy describeshow we collect, process, retain, and disclose personal data about you when providingservices through our website (dermotcompany.com), applications, digital portals, tenantapplications, and other services that link to this policy (our “Services”), as well as ourpractices for using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies only to information we collect:
• Through the Services.
• In communications, including email, text, chat, phone calls, and other electronicmessages, between you and the Services.
• When you interact with our advertising and applications (including mobile apps) onthird-party websites and services, if those applications or advertising include links tothis policy.
• When you submit an application as a prospective tenant or broker.
It does not apply to information collected by:
• Any third party, including through any application or content (includingadvertising) that may link to or be accessible from or through the Services thatdoes not link to this policy.
Please read this Privacy Policy carefully to understand our policies and practices regardingyour information and how we treat it. By interacting with our Services or providing us withyour information, you agree to the collection, use, and sharing of your information asdescribed in this Privacy Policy. This Privacy Policy may change from time to time (see Section 15 - CHANGES TO THIS POLICY). Your continued use of the Services after we makechanges is deemed to be acceptance of those changes, so please check the Privacy Policyperiodically for updates.Please note that this Privacy Policy does not apply to our processing of personal informationon behalf of and subject to the instructions and policies of third parties such as investigativeservices, marketing partners, corporate customers and vendors, and other similar serviceproviders.Our Services are not intended for children under the age of 18, and we do not knowinglysolicit or collect personal data from children.
"Personal data" is information that identifies, relates to, or describes you, directly orindirectly, such as your name, email address, telephone number, home address, or paymentinformation.The types and categories of personal data we collect or process include:
• Account and contact information: Name, postal address, email address, phonenumber, username, and other contact details you provide to us.
• Application and lease information: Details provided in rental applications andagreements, including name, date of birth, Social Security number, driver'slicense or passport number, employment information, income, financial data,credit and background check data, references, lease dates, and unit number.
• Payment and financial information: Credit or debit card details, bank accountinformation, payment history, and related billing data.
• Insurance information: Policy number, carrier name, coverage details, premiumamount, policy status, claims history, and related verification data, includinginformation synced or stored through digital integrations with third-party services.
• Property and transaction information: Rental property address, transactionrecords, property services requested, and usage of amenities or digital residenttools.
• Demographic and preference data: Age, gender, household size, income range,preferences, or other information you choose to share.
• Device, network, and geolocation data: IP address, device identifiers, operatingsystem, browser type, login credentials, approximate or precise location (ifenabled), network logs, and usage information.
• Communications and customer service data: Correspondence with us or ourservice providers by email, phone, text, or through the tenant app, includingsupport requests and feedback.
• Images and recordings: Property-based security footage, photographs, or otherimagery captured in common areas or uploaded through digital platforms.
• Sensitive Personal Data: Social Security number, financial account or paymentcredentials, government-issued identification, and precise geolocation data.
We collect and process such data only where permitted or required by law, or withyour explicit consent. We also collect:
• Statistics or aggregated information that does not directly identify a person but maybe derived from personal data.
• Technical information about your internet connection and usage details about yourinteractions with the Services. If we combine or connect non-personal statistical ortechnical data with personal data so that it identifies an individual, we treat it aspersonal information.
Some of the information identified above, including identification document information andprecise geolocation information, may be considered sensitive data under certain laws. If required under applicable law, we will collect and process sensitive personal data only withyour consent. If you choose not to provide or allow us to collect some information, we maynot be able to provide you with requested features, services, or information. If you are a California resident, please review our supplemental California CCPA PrivacyNotice at the end of this policy.
As you navigate through and interact with our Website or use Digital Access, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Our digital services may also host ads through third-party advertising technology. In the course of serving our advertisements to you, unique third-party persistent cookies, clear gifs or beacon gifs may be placed on your computer or device to help manage our online advertising, recognize when a device visits our Websites, learn which ads bring users to our Websites, and track whether a reservation is made. The information our ad-serving providers and we collect through this technology is not personally identifiable but is used to create an anonymous profile which allows the ad-serving provider to serve ads targeted towards you and your interests across the ad-serving network.
Our Websites do not currently respond to “Do Not Track” signals that may be sent by your device or browser. Our third-party platform service providers maintain tools that permit recognition of “opt-out preference signals.”
We use your personal data to fulfill the business and operational purposes for which it was collected, or as otherwise set forth in this policy. This following chart provides a general overview of the business purposes for our collection of personal information and reasons for such collection:
You may opt out of receiving any promotional or marketing emails at any time by contacting us directly or by following the “opt out” or “unsubscribe” links in such emails. We may, however, continue to contact you with relevant information about your past or upcoming accommodations with us, open transactions, and status of resident accounts. We may use the usage data we collect for any reason we deem appropriate, including to improve, maintain, and operate our Websites and services.
We collect the following categories of personal information:
We will not disclose any personal information that we collect from you to any external parties except as indicated below (for state law purposes, all of the below categories of data recipients are classified as Service Providers, Processors or Third Parties, as those terms are defined):
Please be aware that third-party websites available through links on our Websites each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party websites or their applicable policies or content. We cannot ensure or warrant the security of any information you disclose on third-party sites.
We is based in the United States, and personal data is collected worldwide (including within the European Economic Area, United Kingdom, and other regions around the world) and may be transferred to the United States for processing and storage.
Generally, we will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information and the reasons for processing. In the event that your personal information is deidentified, or anonymized, we will not make any efforts to reidentify such information.
We are committed to the security of your personal data. We use commercially reasonable technical measures to protect personal data in our possession, and our Website uses secure socket layer (SSL) encryption technology to help protect the privacy of credit card information, name, address, email and other sensitive information you provide to us.
Our Websites and services are not intended for children under 18 years of age. and we do not knowingly solicit or collect personal data from children. No one under age 18 may provide any Personal Information to us. If we are notified or discover that a child under the age of 18 has submitted Personal Information to us, we will not sell such information, and we will take reasonable steps to delete the information.
We do not sell or share personal information. Under several new state data protection laws, consumers have the following rights regarding personal data we have collected about you. For purposes of this section only, “personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person and excludes employment data, personal data that cannot be attributed to an individual without the use of additional information, and de-identified data or publicly available information. Under these laws consumers have the right to request any of the following information from us regarding personal information collected about you:
We will provide this information free of charge up to two (2) times in any twelve (12) month period within 45 days of receiving your verifiable request (including verification of your identity and your California residency), subject to delays and exclusions permitted by law. Specific personal information about you or your account that is categorized as sensitive or confidential may be redacted.
We will not discriminate against you if you choose to exercise any of these rights. You may exercise the rights described above by clicking “Personal Data Request” at the bottom of this page and following the instructions. We may require verification of your identity before further processing your request. In certain instances, we may be permitted by law to decline some or all of such request.
You or your agent may exercise your data privacy rights here: Emailing inquiry@dermotcompany.com or sending a letter to The Dermot Company, 729 7th Avenue, 15th Floor, New York, New York 10019.
Data Controller
The data controller for the information you provide or that is collected by The Dermot Company or its affiliates is:
Dermot Corporate Office HQ | 729 Seventh Avenue, 15th Floor, New York, NY 10019
Legal Basis for Processing Personal Information
By using this Website and Digital Properties and voluntarily providing us with your personal information you are consenting to the processing your personal. Our processing requirements are also based on contractual obligations and responsibilities related to the performance of agreements related to the service you purchase from us. Finally, we have regulatory and rules-based compliance obligations that require us to use your personal data during your engagements with us.
Data Localizations and Consent to Transfer
This Website and Digital Properties are hosted and operated in the United States. However, we and our service providers may store information about users and other individuals in the United States, or we may transfer it to, and store it within, other countries.
United States may not have data privacy laws that are deemed to afford an equal level of protection for your personal information as those laws legislated at the direction of the European Union or similar geopolitical, national, or regional legislative bodies. However, please be assured that we will continue to adhere to the principles stated in this Privacy Policy and will make reasonable efforts to comply with applicable international, national, regional, territorial, and provincial laws in connection with any information collected through the Website and Digital Properties.
For those users located EEA or UK, we advise you that your information may at times be accessible by individuals who are located worldwide, including in countries that the European Commission or other geopolitical regions have not deemed to provide the same level of data protection as in your country, province, territory, or geopolitical region. By providing us with your personal information, you are consenting to our use of it in accordance with this Privacy Policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.
You or your agent may exercise your data privacy rights here: Emailing inquiry@dermotcompany.com or sending a letter to The Dermot Company, 729 7th Avenue, 15th Floor, New York, New York 10019.
Data Privacy Rights Statement
If you reside in U.K. the European Economic Area (EEA) you may have the following additional rights under the GDPR as applicable:
You or your agent may exercise your data privacy rights here: Emailing inquiry@dermotcompany.com or sending a letter to The Dermot Company, 729 7th Avenue, 15th Floor, New York, New York 10019.
We will not discriminate against you if you choose to exercise any of these rights. You can exercise your rights under the U.K. GDPR or GDPR by contacting us as follows:
Email: inquiry@dermotcompany.com (please use “GDPR” or “U.K. GDPR” in the subject line as applicable)
DERMOT Corporate Office HQ | 729 Seventh Avenue, 15th Floor, New York, NY 10019
Florida 700 S. Rosemary Ave, Suite 204-152, West Palm Beach, FL 33401 (212) 262-1220 | General Inquiries: inquiry@dermotcompany.com
The U.K. GDPR and GDPR also gives individuals the right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
We may update this policy from time to time. We will always post the then-current version of this policy on our Websites, and will indicate at the top of the policy the date on which the latest version took effect. Please review this policy from time to time to stay updated on our privacy practices.
If you have any questions, comments and complaints about our data practices can be sent to our data protection office by sending an email to or writing us at: inquiry@dermotcompany.com Attention: Privacy Department, Dermot Corporate Office Headquarters 729 Seventh Avenue, 15th Floor, New York, NY 10019.